Patient Access Services ER Specialist

1 week ago


Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Job Title: Patient Access Services ER Specialist

Are you passionate about delivering exceptional patient care and experience? Do you have a strong background in healthcare administration and customer service? We are seeking a highly skilled Patient Access Services ER Specialist to join our team at Parkland Health and Hospital System (PHHS).

Job Summary:

The Patient Access Services ER Specialist is responsible for ensuring seamless patient registration and financial clearance processes in the Emergency Room and Urgent Care settings. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Obtain and verify accurate demographic, financial, and insurance information from patients and their families.
  • Register patients and ensure accurate billing and financial clearance processes.
  • Provide exceptional customer service and support to patients, families, and healthcare providers.
  • Collaborate with healthcare teams to ensure timely and accurate patient care.
  • Stay up-to-date with changing regulations, policies, and procedures related to patient access and financial clearance.
Requirements:
  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 2 years of experience in a hospital or clinical environment, with a strong background in patient access, financial clearance, and customer service.
  • Working knowledge of medical terminology, insurance terminology, and computer systems.
  • Ability to work effectively in a team environment and adapt to changing priorities.
What We Offer:

Parkland Health and Hospital System is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Patient Access Services ER Specialist, you will have the opportunity to work with a talented team of healthcare professionals, develop your skills and expertise, and make a meaningful contribution to the health and well-being of our patients and communities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and experience, we encourage you to apply for this exciting opportunity.



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