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Customer Service Representative

2 months ago

East Moline, Illinois, United States Innova Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Claims Processor to join our team at Innova Solutions. As a Claims Processor, you will be responsible for processing daily reimbursement transactions, product tracking records, and warranty claims in a timely and accurate manner.

Key Responsibilities
  • Process daily reimbursement transactions received from channel partners
  • Process product tracking records, warranty, and PIP claims
  • Provide equitable and timely reimbursement to channel partners, and safeguard Company assets
  • Assist company personnel and/or channel partners in using warranty systems and answer warranty or Product Improvement Program (PIP) related inquiries
Requirements
  • 2-year associate's degree (not required)
  • Background in Claims Processing, Call Centre, or related field
  • Ability to work independently and self-motivated
  • Strong communication and problem-solving skills
What We Offer

This is a full-time, contract opportunity with a competitive pay rate of $16-$18 per hour. If you are a motivated and detail-oriented individual with a passion for claims processing, we encourage you to apply.