Operations Manager

3 days ago


Alcoa, Tennessee, United States Hot Rods 50s Diner Inc Full time
Job Overview

We are seeking a skilled Shift Manager to oversee the operational performance of our restaurant. As a key member of our team, you will be responsible for ensuring seamless service delivery, supervising staff, and maintaining high standards of customer satisfaction.


The ideal candidate is a seasoned leader with strong communication skills, able to thrive in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and leading teams to success, we encourage you to apply.


Responsibilities
  • Supervise and train employees to ensure excellent service delivery
  • Lead by example, maintaining a positive attitude and professional demeanor at all times
  • Manage cash handling, inventory control, and maintain accurate records
  • Address customer complaints promptly and efficiently
  • Collaborate with other departments to achieve business objectives

Requirements
  • Bachelor's degree or equivalent experience in hospitality management
  • Minimum 2 years of experience in a leadership role within the food service industry
  • Strong problem-solving skills, ability to work under pressure
  • Excellent communication and interpersonal skills

Estimated Salary: $45,000 - $60,000 per annum



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