Operations Manager
3 days ago
We are seeking a skilled Shift Manager to oversee the operational performance of our restaurant. As a key member of our team, you will be responsible for ensuring seamless service delivery, supervising staff, and maintaining high standards of customer satisfaction.
The ideal candidate is a seasoned leader with strong communication skills, able to thrive in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and leading teams to success, we encourage you to apply.
Responsibilities
- Supervise and train employees to ensure excellent service delivery
- Lead by example, maintaining a positive attitude and professional demeanor at all times
- Manage cash handling, inventory control, and maintain accurate records
- Address customer complaints promptly and efficiently
- Collaborate with other departments to achieve business objectives
Requirements
- Bachelor's degree or equivalent experience in hospitality management
- Minimum 2 years of experience in a leadership role within the food service industry
- Strong problem-solving skills, ability to work under pressure
- Excellent communication and interpersonal skills
Estimated Salary: $45,000 - $60,000 per annum
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