Veterinary Front Desk Coordinator
3 days ago
We are seeking a compassionate and organized Veterinary Front Desk Coordinator to join our team at Alliance Animal Health. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our clients and patients.
Key Responsibilities- Front Desk Operations: Greet and welcome clients and patients, answer questions and triage client concerns, and direct calls or emails to the appropriate party for resolution.
- Scheduling and Coordination: Schedule appointments to maximize efficiency and daily flow, check in and check out clients, and process payments.
- Communication and Teamwork: Collaborate with our veterinary team to ensure seamless communication and coordination of patient care.
- Administrative Tasks: Maintain accurate and up-to-date records, manage inventory, and perform other administrative tasks as needed.
- Experience: 1 year of experience in a veterinary or medical front office setting preferred.
- Skills: Excellent communication and interpersonal skills, ability to multitask and prioritize tasks, and proficiency in computer software and systems.
- Education: High school diploma or equivalent required.
- Competitive Compensation: We offer a competitive salary and benefits package, including comprehensive health insurance, dental and vision coverage, and a 401(k) matching program.
- Opportunities for Growth: We are committed to the professional development of our team members and offer opportunities for advancement and continuing education.
- Collaborative Team Environment: Our team is dedicated to providing exceptional patient care and customer service, and we are looking for someone who shares our values and is passionate about delivering high-quality care.
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