International Software Solutions Consultant
2 weeks ago
Position Overview
The role of Mettler Toledo's International LabX Solutions Consultant is vital for enhancing the LabX business and ensuring client satisfaction.
Key Responsibilities
The Lab Division's engagement with Global Key Accounts is increasingly significant, with LabX consultants spearheading successful global standardization initiatives.
LabX software and consulting services are in high demand for digital transition projects, with a growing need for long-term onsite engagements.
This consultant position addresses the requirement for a versatile, well-equipped professional who can operate both remotely and onsite, overseeing the Lab Division's LabX offerings while collaborating with the Global Key Account Management team and Market Organizations.
The expanding customer base with substantial potential for growth presents an excellent opportunity for individuals interested in this sector.
Core Functions
Act as a center of expertise for workflow integrations and other consulting tasks related to LabX laboratory software and compatible instruments.
Provide regionally focused integration and consulting services for laboratory solutions at global accounts across various regions (Americas, Europe, Asia).
Collaborate with LabX business development, LabX consultants, and Lab Division GKAM and MO sales/service teams.
Engage in workflow and application development and support, both remotely and onsite, including requirements gathering, process definition, and direct user engagement to ensure successful implementation.
Coordinate and deliver advanced customer training sessions.
Manage and oversee regional and global integration projects.
Train and mentor MO teams to enhance their skill levels.
Qualifications
A Bachelor's Degree in Chemistry, Biology, Physics, or a related field is required.
Experience in a laboratory setting is preferred.
Proficiency in Network and Cloud technologies.
Exceptional verbal and written communication skills in English (Spanish proficiency is a plus).
Ability to effectively communicate with both technical and non-technical audiences.
Willingness to travel approximately 50% of the time, with most projects based in North America and occasional international travel.
Strong project management capabilities, with the ability to handle multiple projects simultaneously within a matrix organization.
Self-motivated and capable of working collaboratively within a team.
Our Commitment to You
We offer comprehensive medical, dental, and vision care coverage, along with a 401(k) savings plan featuring company matching, effective from the date of hire.
Tuition reimbursement, employee wellness initiatives, and various perks and discounts are also included.
Our parental and caregiver leave policies support work-life balance.
Standard benefits include paid time off, flexible spending accounts, short- and long-term disability coverage, basic life insurance, business travel insurance, an Employee Assistance Program, and domestic partner benefits.
About Mettler Toledo
METTLER TOLEDO is a premier global provider of precision instruments and services, recognized as a leader in innovation. Our solutions play a critical role in research and development, quality control, and manufacturing processes across diverse industries, including life sciences, food, and chemicals.
We operate on a global scale, fostering a culture characterized by innovation and international diversity. We are an equal opportunity employer and value diversity within our workforce.
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