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Customer Service Ambassador
2 months ago
We're seeking a skilled Customer Service Ambassador to join our team at L'auberge Casino Resort Lake Charles. As a key member of our hospitality team, you'll be responsible for providing fast, friendly, and professional service to our guests, ensuring their experience is nothing short of exceptional.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Maintain a clean and safe work environment, adhering to health and safety standards.
- Assist servers in their duties, including refilling water glasses and coffee cups, helping serve food orders, and attending to guest needs.
- Reset tables with silverware, linen, napkins, and glassware, ensuring a clean and inviting atmosphere.
- Deep clean restaurant equipment, service stations, and refrigerators as scheduled, or required.
- Remove and properly dispose of all refuse and debris accumulated in the restaurant and service stations.
Requirements:
- High School Diploma or GED equivalent.
- Prior customer service experience in a fast-paced environment preferred.
- Excellent customer service and communication skills.
- Ability to read, write, understand, and speak English.
- Basic math skills, including the ability to add and subtract.
About Us:
L'auberge Casino Resort Lake Charles is a leading provider of integrated entertainment, sports content, and casino gaming experiences. We're committed to values like diversity and sustainability, and we're always looking for talented individuals to join our team.
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