Pharmacy Liaison

3 days ago


Portland, Oregon, United States CPS Solutions , LLC Full time
Pharmacy Technician (Liaison) Job Description

CPS Solutions, LLC is seeking a highly motivated and customer service-oriented Pharmacy Technician (Liaison) professional to join our team at our Portland, OR location. As a Pharmacy Technician (Liaison), you will provide outstanding customer service, work alongside clinical pharmacists, interact with physicians and healthcare professionals, and help find payment assistance programs for our patients.

Responsibilities:

  • Greet patients upon arrival to the clinic
  • Explain the benefits of our specialty pharmacy and successfully enroll patients into the program
  • Perform all insurance benefit investigations, prior authorization, claim rejects, overrides, etc.
  • Work with patients to find financial aid (grants, manufacturer programs, discount cards, etc.) to ensure they have access to the medications they need
  • Data/order entry and verification of patient information
  • Provide direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome

Qualifications:

  • High school diploma or equivalent
  • Experience as a pharmacy liaison/technician highly preferred
  • Registered, or the ability to become registered, as a pharmacy technician in the State of Oregon
  • Experience interacting with physicians, nurses, and other healthcare professionals (preferably in a medical clinic)
  • Knowledge of benefit investigations, prior authorization support, and patient financial assistance work a plus
  • Strong people skills and the ability to work with teams across various business units
  • Proficiency in Microsoft Office products, EMR systems (EPIC, Cerner, or Meditech), and dispensing systems (QS1, RX30, or Computer Rx) highly preferred

What We Offer:

  • Competitive compensation including a bonus opportunity
  • Full range of benefits, medical, dental, vision, 401K with company match, long and short-term disability, life insurance, PTO, paid sick time, paid holidays, and more

Hospital Requirements:

  • PPD (TB Skin Test) - proof of negative TB skin test within the last 12 months
  • MMR (Measles, Mumps, and Rubella) or a blood titer proving immunity
  • Varicella - (2) documented doses or a blood titer proving immunity
  • Hep B3 Series
  • Flu (Influenza) - required for hire between October 1st and April 30th
  • COVID vaccine


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