Pharmacy Technician Patient Care Specialist

3 weeks ago

Portland, Oregon, United States Ardon Full time
About Ardon Health

Award-winning specialty pharmacy seeking a Patient Care Advocate to join our team of healthcare professionals. Our mission is to inspire people and improve lives through high-quality, compassionate healthcare services.

Job Summary

We are looking for a skilled Pharmacy Technician to serve as a liaison between our company, patients, and physician's offices. The ideal candidate will have strong communication and interpersonal skills, with the ability to effectively collaborate in a team setting.

Key Responsibilities
  • Act as a liaison between company, patients, and physician's offices.
  • Responsible for accepting new prescriptions and ensuring all necessary information is available to process orders.
  • Explain company programs and services to patients and physician's office staff.
  • Communicate with patients as needed based on prescription refills and refer any medication or illness-related questions or concerns to a board-licensed healthcare professional.
  • Schedule prescription refills within the pharmacy software.
  • Maintain documentation of calls to and from patients.
  • Contact patients to schedule deliveries, confirm address, inform of any co-payment involved, and notify of payment responsibilities.
  • Assist with prior authorizations.
  • Refer under/uninsured patients to appropriate patient assistance programs and help with applications.
  • Communicate patient status to physician's offices/clinics.
  • Maintain patient confidentiality.
Requirements
  • High school diploma or GED.
  • Active Oregon Pharmacy Technician License.
  • Strong communication and interpersonal skills.
  • Ability to effectively collaborate in a team setting.
  • Proficiency in standard workplace software and/or information management applications.
  • Prior experience working in a pharmacy or healthcare setting.
What We Offer
  • Competitive pay.
  • Flexible PTO and paid company holidays.
  • Medical, dental, vision, disability, and life insurance.
  • 401K match.

Ardon Health is an equal opportunity employer and welcomes applications from diverse candidates.

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