Sales and Catering Coordinator
7 days ago
As a Sales and Catering Coordinator at Sage Hospitality, you will play a vital role in assisting sales managers in obtaining customer satisfaction by performing clerical and administrative duties related to guest and hotel communications and sales.
Responsibilities- Answer sales office phones and respond to all sales inquiries accurately, timely, and in a professional manner.
- Type correspondence, reports, and necessary forms, including contracts and proposals.
- Coordinate all group and wedding business as contracted by the sales manager/DOS, providing follow-up on all signed/contracted business within five working days.
- Determine and coordinate all needs of the customer, ensuring effective communication with various departments to execute meeting and related functions to exceed client expectations.
- Maintain well-documented, accurate, organized, and up-to-date file management to serve clients and employers in the most expedient, organized, and knowledgeable manner.
- Develop strong customer relationships through appropriate client communication and the use of professional, courteous, and ethical interpersonal interaction.
- Work with sales personnel to achieve required sales team goals, maintaining current knowledge of hotel rates, strategies, discounts, and promotions.
- Assist with completing any required sales reports and develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events, and special events in the primary marketing area.
- Assist hotel with implementing hotel-specific selling strategies, representing the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
- Exhibit a positive and involved team attitude to all hotel departments, maintaining open communication with all co-workers for the best overall performance of the hotel.
- Display a neat, clean, and business-like appearance at all times.
- Education/Formal Training: High school diploma or vocational secretarial.
- Experience: Previous sales, hospitality, and secretarial experience preferred.
- Knowledge/Skills: Advanced knowledge/use of Microsoft Word applications, alphabetizing, grammar and punctuation skills, standard business letter formats, strong editing skills, excellent communication skills, and ability to read contracts and letters.
- Medical, dental, and vision insurance.
- Housing Stipend, ranging from $ per month, based on position.
- Recreational benefits, either employer-sponsored ski pass or end of season bonus.
- Health savings and flexible spending accounts.
- Basic Life and AD&D insurance.
- Paid time off for vacation, sick time, and holidays.
- Eligible to participate in the Company's 401(k) program with employer matching.
- Employee Assistance Program.
- Tuition Reimbursement.
- Great discounts on Hotels, restaurants, and more.
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