Hotel Operations Manager

5 days ago


New Orleans LA USA, United States The Eliza Jane Hotel Full time
Hotel Operations Director

The Eliza Jane Hotel is seeking a highly skilled and experienced Hotel Operations Director to lead our team and drive guest satisfaction scores. As a key member of our leadership team, you will be responsible for overseeing daily hotel operations, managing a team, and ensuring seamless guest experiences.

Key Responsibilities:

  • Lead and manage a team of hotel operations staff
  • Oversee guest experience and problem resolution
  • Empower and develop direct reports and team members
  • Drive guest satisfaction scores and social impression
  • Track financial and operational tasks

Requirements:

  • Prior experience in hotel operations or a related field
  • Extensive knowledge of hotel operations, rooms, and amenities
  • Approachable, patient, and thoughtful personality
  • Strong communication and interpersonal skills

What We Offer:

  • A competitive salary and benefits package
  • A wide range of additional ancillary benefits
  • A supportive and inclusive work environment
  • Opportunities for professional growth and development

The Eliza Jane Hotel is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a team that reflects the diversity of our community and values inclusivity and respect in all aspects of our business.



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