Hotel Operations Manager

1 week ago


New Orleans, Louisiana, United States Hampton Inn New Orleans St. Charles Full time
Job Summary:

The General Manager is a seasoned hospitality professional responsible for overseeing the daily operations of the Hampton Inn New Orleans-St. Charles Avenue. This key leadership role requires a strong vision for delivering exceptional guest experiences, driving revenue growth, and maintaining high-quality service standards.

Key Responsibilities:
  • Leadership and Management: Direct and supervise a team of management personnel, ensuring effective communication, coaching, and development of staff.
  • Financial Management: Analyze financial performance, optimize revenue streams, and control expenses to achieve budgeted targets.
  • Guest Experience: Ensure seamless guest experiences through effective room operations, food and beverage services, and exceptional customer service.
  • Hotel Maintenance: Oversee maintenance and repairs, ensuring the hotel's physical assets are well-maintained and compliant with safety standards.
  • Staff Development: Foster a positive work environment, provide training and development opportunities, and promote a culture of excellence.
  • Community Engagement: Engage with local communities, promote the hotel's brand, and build relationships with key stakeholders.
Requirements:
  • Education: Bachelor's degree in Hospitality, Business Administration, or related field.
  • Experience: Minimum 6 years of progressive experience in hotel management, with a proven track record of success.
  • Skills: Strong leadership, communication, and problem-solving skills; ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive Salary: A market-competitive salary and bonus structure.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plan, and paid time off.
  • Professional Development: Opportunities for training, development, and career advancement.

About Us: Hampton Inn New Orleans-St. Charles Avenue is a premier hotel located in the heart of the Garden District, offering a unique blend of history, culture, and hospitality. As a member of the Hampton Inn team, you will be part of a dynamic and supportive work environment, committed to delivering exceptional guest experiences and driving business success.



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