Sanitation Specialist
2 weeks ago
Transforming Entertainment with Excellence:
At Ameristar Casinos, we are dedicated to redefining the entertainment experience. We seek individuals who are passionate about delivering exceptional service in a vibrant and dynamic environment. Here, you will collaborate with a diverse team of professionals who share a commitment to enhancing guest satisfaction and creating memorable experiences.
Key Responsibilities:
- Uphold all departmental and property policies and procedures related to guest service excellence.
- Conduct thorough cleaning of guest accommodations, corridors, and service areas in accordance with established standards.
- Ensure that guest rooms and public spaces are pristine, organized, and visually appealing.
- Report any safety concerns to the Housekeeping Supervisor or Executive Housekeeper.
- Maintain adherence to departmental uniform standards.
- Participate in regular departmental meetings and other scheduled gatherings.
- Follow established protocols when entering and servicing guest rooms.
- Perform deep cleaning of elevators and other designated areas.
- Keep a detailed record of rooms and areas that have undergone deep cleaning.
- Update room status on Room Attendant sheets accurately.
- Restock the Housekeeping Deep Cleaner cart with necessary supplies and cleaning agents.
- Notify the appropriate Housekeeping Supervisor or Executive Housekeeper of any damage or repair needs in guest rooms or hotel areas.
- Respond to reasonable guest requests or direct them to the appropriate personnel for assistance.
- Execute all other related duties as assigned while maintaining confidentiality in all company matters.
Qualifications:
- High School Diploma or equivalent; six months of prior cleaning experience is preferred.
- Effective written and verbal communication skills; proficiency in English is required.
- Strong customer service orientation.
- Excellent time management skills with the ability to maintain a consistent pace and quality of work.
- Ability to recognize situations that require the attention or approval of others.
- Capacity to learn and adhere to predefined cleaning protocols.
- Ability to follow verbal instructions effectively.
- Capability to assess the cleanliness of guest areas.
- Physical ability to perform essential job functions.
- Flexibility to work various hours, including evenings, weekends, and holidays as needed.
Our Commitment:
Ameristar Casinos has evolved into a leading provider of integrated entertainment and gaming experiences. We are dedicated to fostering values such as diversity and sustainability for our community, team members, and the environment.
Equal Opportunity Employer
Starting Salary: Competitive pay based on experience.
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