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Customer Service Specialist

2 months ago

Rancho Cordova, California, United States Great Day Improvements: A Family of Brands Full time

Great Day Improvements: A Family of Brands - Customer Service Specialist

Are you seeking a fulfilling role with a prominent home improvement organization? This opportunity may be ideal for you.

  • Attractive compensation package including Hourly Pay + Base Salary + Commission
  • Flexible part-time work schedules available
  • Opportunities for career growth within the company

If you possess the necessary qualifications, you could join a team dedicated to managing customer inquiries, scheduling appointments, and delivering outstanding service to our clients.

Essential Qualifications:

  • 1-3 years of experience in a call center or customer service environment
  • Excellent communication abilities and meticulous attention to detail
  • Capability to work independently as well as collaboratively
  • Experience with Appointments Plus/CRM is advantageous

Key Responsibilities:

Respond to incoming calls, assess customer requirements, arrange appointments, and ensure accurate record-keeping in the database. Make outbound calls as needed and perform administrative duties as required.

About Great Day Improvements:

Great Day Improvements is an Equal Employment Opportunity Employer, dedicated to fostering a positive work environment for all employees.