Customer Service Representative

5 days ago


Rancho Cordova, California, United States BIG HAIRY DOG Full time
Job Title: Customer Service Coordinator

We are seeking a highly skilled and organized Customer Service Coordinator to join our team at Big Hairy Dog Information Systems. As a key member of our Service Department, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and collaborating with our sales, technical, shipping, and admin departments to coordinate and schedule orders and appointments.

Key Responsibilities:
  • Provide top-notch customer service through phone, email, and in-person interactions
  • Respond to customer inquiries in a timely and professional manner
  • Coordinate and schedule appointments and orders with customers and internal departments
  • Process and track internal packets and checklists
  • Assist with various projects and tasks as needed
  • Work closely with our sales, technical, shipping, and admin departments to ensure seamless communication and coordination
About Us:

Big Hairy Dog Information Systems has been a leading provider of precision Point-of-Sale and Inventory Control solutions for over two decades. We pride ourselves on our commitment to customer satisfaction, and we are seeking a dedicated and detail-oriented individual to join our team.

We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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