Customer Service Associate

3 days ago


Alpharetta, Georgia, United States Allstate Insurance Agency - Vanajakshi Tanguturi Full time
Job Description

We are seeking an experienced and results-driven Customer Service Agent to join our team at Allstate Insurance Agency - Vanajakshi Tanguturi. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through your interactions with clients.

The ideal candidate will have a strong track record of success in customer-facing roles, with excellent communication and problem-solving skills. They should be able to adapt quickly to new situations and priorities, and be comfortable working in a dynamic and fast-paced environment.

This is a full-time position with a competitive salary of approximately $55,000 per year, depending on experience. Benefits include bonus opportunities, paid time off, health/dental/vision insurance, and 401(k) matching. In addition, this role has the potential to advance to sales agent/customer service manager.

Key Accountabilities:
  • Deliver exceptional customer experiences and drive business growth
  • Resolving complex client issues and complaints
  • Develop and implement plans to increase customer satisfaction and loyalty


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