Golf Operations Assistant
2 days ago
Job Summary:
We are seeking a highly motivated and organized Golf Operations Assistant to join our team at Trump National Doral Miami. As a Golf Operations Assistant, you will play a critical role in ensuring the smooth operation of our golf services, providing exceptional customer service to our guests, and supporting the overall success of our golf operations.
Key Responsibilities:
- Provide warm welcomes to golf guests and ensure a seamless experience from arrival to departure.
- Coordinate golf bag storage, locker room services, and spike replacements to ensure guest satisfaction.
- Manage the EZ Links tee time reservation system and daily tee sheet to maximize golf revenue and guest experience.
- Partner with the starter to update daily tee time additions, changes, or cancellations.
- Maintain the cleanliness of the golf shop area, including the perimeter patio, World Golf Championship Globe, and surrounding areas.
- Respond to guest concerns and challenges in a timely and professional manner.
- Organize the Daily Leader on Duty report to summarize guest challenges and operational follow-ups.
- Execute the golf course upgrade program to provide guests with opportunities to upgrade to better golf courses.
- Wear and promote the uniform program to guests.
Requirements:
- High school diploma or equivalent.
- Previous experience working in a golf environment.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical stamina to perform tasks such as lifting, bending, and standing for long periods.
What We Offer:
Trump National Doral Miami offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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