Customer Service Representative with Sales Expertise

7 days ago


Peabody, Kansas, United States Sherwin-Williams Full time
About the Role
The Customer Service Representative with Sales Expertise is a key position at Sherwin-Williams, responsible for delivering exceptional customer experiences and driving sales growth. This role involves working closely with wholesale and retail customers to understand their needs, provide tailored solutions, and ensure maximum satisfaction.

Key Responsibilities
* Assist customers in person and over the phone, determining their needs and presenting suitable products and services
* Build strong relationships with customers, fostering trust and loyalty
* Process sales transactions accurately and efficiently, adhering to company policies and procedures
* Meet or exceed monthly, quarterly, and yearly sales goals, contributing to store success

Requirements and Qualifications
* Must be at least 18 years old and authorized to work in the country of employment without sponsorship
* Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation
* Willingness to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation
* Preferred qualifications include a valid driver's license, high school diploma or GED, and prior experience in delivery, retail, or customer service roles

About the Company
Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer, committed to creating an inclusive and diverse workplace. We value candidates from diverse backgrounds and perspectives, offering a wide range of benefits and opportunities for growth and development.

Compensation and Benefits
* Estimated annual salary: $42,000 - $60,000, depending on experience and location
* Comprehensive benefits package, including health insurance, retirement plans, and paid time off
* Opportunities for professional growth and development, including training programs and mentorship

Why Join Us?

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