Customer Service Specialist

4 days ago


Mebane, North Carolina, United States Knitwell Group Full time
About the Job

We are seeking a talented Sales Associate to join our team at LOFT. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  1. Provide personalized service and support to customers, anticipating their needs and exceeding their expectations.
  2. Maintain a safe and clean store environment, adhering to visual standards and merchandising guidelines.
  3. Support sales floor operations, including merchandise flow, freight processes, and visual displays.
  4. Collaborate with internal partners to achieve assigned tasks and meet business objectives.
Requirements
  • Demonstrate strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Maintain a positive attitude, with a focus on providing excellent customer service and supporting colleagues.
  • Be technology proficient, with the ability to operate the Point of Sale (POS) system.
  • Work a flexible schedule, including evening, weekend, and holiday shifts.
Estimated Annual Salary

$48,000 - $65,000 per year, depending on location and experience.



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