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Customer Service Specialist

3 weeks ago

Mebane, North Carolina, United States Express Full time
About the Opportunity

We are seeking a Customer Service Specialist to join our team at Mebane Outlets in the United States.

The ideal candidate will be responsible for providing exceptional customer service and support to customers, while also maintaining a clean and organized store environment. Key responsibilities include:

  • Maintaining a safe and welcoming store environment, ensuring a positive shopping experience for customers.
  • Following company policies and procedures to ensure customer satisfaction and employee safety.
  • Assisting with product launches and promotions to drive sales growth.
  • Providing exceptional customer service by engaging with customers and resolving any issues that may arise.
  • Processing transactions efficiently and accurately, minimizing wait times.
  • Driving credit and loyalty member programs to increase customer engagement and retention.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 years of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements
Estimated Salary: $50,000 - $70,000 per year