Bar Service Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States Hotel Resource Full time

Company:

Hotel Resource

Position:

Lounge Bartender

Location:

Not Specified

Category:

Restaurant - Food Service

Employment Type:

Part-Time

Overview:

The Lounge Bartender plays a crucial role in creating a welcoming atmosphere by ensuring the bar area is fully equipped and drinks are expertly mixed for guests and staff alike. This position demands a commitment to maintaining cleanliness and service quality while managing liquor inventory effectively.

Key Responsibilities:

  1. Exhibit a warm and friendly demeanor consistently.
  2. Provide attentive, friendly, and courteous service to all guests, colleagues, and management.
  3. Prepare the bar in accordance with hotel standards, ensuring prompt and efficient service.
  4. Craft beverages and cocktails that meet the hotel's presentation and mixing standards.
  5. Serve guests with professionalism and courtesy, addressing all beverage needs.
  6. Break down the bar post-service, ensuring proper storage of liquor and supplies.
  7. Adhere to all state liquor regulations.
  8. Maintain knowledge of hotel services and facilities.
  9. Comply with all hotel policies and safety protocols.
  10. Handle guest issues and complaints with care and professionalism.
  11. Be familiar with emergency procedures, including fire exits and extinguisher locations.
  12. Keep the bar and service areas clean and organized throughout service.
  13. Strive for overall guest satisfaction.

Qualifications:

Flexibility in scheduling and the ability to work long hours are sometimes required. The role involves medium physical activity, including lifting and moving objects up to 50 pounds occasionally and 20 pounds frequently. Candidates must be able to stand for the duration of their shift.

Effective communication skills, both verbal and written, are essential for interacting with guests and team members in a friendly and service-oriented manner. The ability to listen, understand, and address concerns is critical.

Multitasking and prioritizing tasks to meet operational deadlines are necessary skills. A professional appearance and adherence to grooming standards, including wearing the appropriate uniform, are expected.

Problem-solving abilities, including anticipating and addressing potential issues, are vital. Additional duties may be assigned by management as needed.



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