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Bar Service Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Hotel Resource Full time

Business Type: Hospitality - Food Service

Position: Lounge Bartender

Company: Hotel Resource

Employment Type: Part-Time

Location: Not Specified

Category: Hospitality - Food Service

Degrees Required: Not Specified

Responsibilities:

  • Oversee the complete setup of the bar area and expertly mix beverages for guests and staff.
  • Maintain cleanliness and service standards in the bar area, ensuring guest satisfaction and effective liquor inventory management.
  • Exhibit a warm and welcoming demeanor consistently.
  • Provide attentive, friendly, and professional service to all guests, managers, and colleagues.
  • Prepare drinks in accordance with established mixing and presentation standards.
  • Efficiently serve guests with their beverage needs in a courteous manner.
  • Break down the bar after events, ensuring proper storage of liquor and supplies.
  • Adhere to all state liquor regulations and hotel policies.
  • Respond effectively to guest inquiries and resolve any issues that arise.
  • Maintain knowledge of hotel services and facilities.
  • Ensure the bar and service areas remain clean and organized throughout service.
  • Strive for overall guest satisfaction.

Qualifications:

  • Flexibility to work long hours as needed.
  • Ability to lift and move objects weighing up to 50 pounds occasionally.
  • Capability to stand for the duration of the shift.
  • Effective verbal and written communication skills with guests and team members.
  • Strong listening skills to understand and address concerns.
  • Ability to multitask and prioritize effectively.
  • Maintain high standards of personal appearance and grooming.
  • Proficient in problem-solving and conflict resolution.
  • Willingness to perform additional duties as assigned by management.