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Machine Sales Representative

2 months ago

Columbus, Ohio, United States Ziegler CAT Full time
Inside Machine Sales Representative

Ziegler Cat is seeking a highly motivated and results-driven Inside Machine Sales Representative to join our team. As a key member of our sales team, you will be responsible for growing existing customer accounts, facilitating lead generation, and providing exceptional customer service.

Responsibilities:
  • Develop and maintain strong relationships with existing customers to identify new sales opportunities and increase revenue growth.
  • Utilize telemarketing and other indirect channels to generate new leads and qualify potential customers.
  • Partner with the sales, marketing, and product support teams to provide sales support and guidance to customers.
  • Conduct proactive account management on assigned accounts using Sales Link (CRM tool) to ensure customer satisfaction and loyalty.
  • Present equipment, finance options, and Customer Value Services (CVA) options to customers to meet their needs and exceed their expectations.
  • Collaborate with Territory Managers and demo operators to schedule and conduct on and off-site demos, inspections, and other necessary field sales functions.
  • Respond to the needs of walk-in customers and provide exceptional customer service.
  • Collaborate with Product Management, Marketing, Customer Support Representative, and Territory Managers to identify interested and qualified customers.
  • Acquire knowledge of Cat and competitive products to offer the best solutions based on customer needs, interests, and concerns.
  • Become an equipment consultant to customers through knowledge of machines, machine application, operating costs, productivity, and overall equipment economics.
  • Safely operate equipment and practice safety at all times.
Qualifications:
  • High School Diploma or GED required; Bachelor's degree with concentration in business or related field preferred.
  • 1 year industry-related experience preferred.
  • 1 year inside sales or other sales experience preferred.
  • Clean driving record and valid driver's license required.
  • Personal characteristics: Strong customer service and communication skills, achievement-oriented, planning/organization skills, problem-solving, team player.
  • Demonstrates strong work ethic and acts with a sense of urgency.
  • Strong computer knowledge and ability to learn new systems quickly.
  • Interest in future sales career.
Travel:

Up to 20% travel.