Lab Operations Manager

5 days ago

Bowling Green, Kentucky, United States Visionworks of America Full time
Job Summary

As a Lab Lead Lab Technician at Visionworks of America, you will play a crucial role in ensuring the accuracy and quality of eyewear production. You will oversee and assist operations to guarantee that eyewear is made to prescription, ready on time, and meets our 7 Point Quality Check standards.

Key Responsibilities
  • Collaborate with the General Manager to ensure all lab associates are trained on lab equipment and the Lab Certification Program.
  • Verify that lab equipment is properly calibrated and maintained, lens inventory procedures are followed, and lab expenses are optimized.
  • Meet job completion requirements according to quality standards, emphasizing timely service.
  • Assist the General Manager in controlling store-level expenses to maximize store profit, including lab supplies and training hours.
  • Maintain a proper level of lenses and lab supplies to ensure prompt customer service and assist the General Manager in controlling inventory shrinkage through monitoring and recording of breakage, defects, exchanges, special orders, and receipts.
  • Perform regular equipment maintenance daily according to maintenance checklists and address any equipment malfunctions immediately.
  • Follow Company guidelines for safety rules, hazardous material handling, and waste disposal.
Requirements
  • One to five years of related experience required.
  • Optical experience preferred.
  • High school diploma, GED, or equivalent related job experience.
  • Must demonstrate practical application of optical theory and math.
  • Must meet all Lab Certification requirements.
  • Must be able to communicate clearly and effectively with other associates and clients.
  • Must be energetic and self-motivated.
  • Must be a team player.
  • Must be able to problem-solve.
  • Must work onsite and participate in interactive onsite meetings on a regular and predictable basis.
  • Must have the ability to initiate immediate interaction, coordination, and collaboration with team members, clients, customers, etc.
Physical and Mental Requirements
  • Work changing schedules to meet business demands.
  • Work inside location.
  • Strong organization skills.
  • Speak clearly and effectively.
  • Calculate and manipulate numbers/data.
  • Read English.
  • Problem-solve, reason, and resolve issues effectively.
  • Meet customer expectations.
  • Work under stress with interruptions and deadlines.
  • Follow procedures and instructions.
  • Use computer effectively and view computer screen.
  • Wear protective eyewear and gloves.
  • Work with substances that may cause skin irritation and/or noxious fumes.
  • Exposure to temperature changes.
  • Bend and stoop continuously.
  • Reach above shoulder continuously.
Additional Requirements
  • Complete all company training requirements within required time frames.
  • Cross-training in all departments as needed.
Equal Opportunity Employer

Visionworks of America is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status, or any other protected status designated by federal, state, or local law.

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