Maintenance Technician II

3 days ago

Durham, North Carolina, United States Fairfield Full time
About Fairfield

At Fairfield, we are a leading provider of multifamily housing solutions. Our company is dedicated to delivering exceptional apartment living experiences to our residents. With over 30 years of experience in the industry, we have developed and acquired over 1000 communities nationwide.

About the Role

We are seeking a skilled Maintenance Technician II to join our team. As a key member of our Property Management Team, you will be responsible for ensuring the maintenance and repair of our properties to meet our high standards of excellence. Your primary focus will be on providing exceptional customer service to our residents, responding to maintenance requests in a timely manner, and preparing vacant units for new residents.

Key Responsibilities
  • Property Maintenance
    • Perform routine maintenance repairs throughout the property, including common area amenities, occupied units, and vacant units.
    • Assist in maintaining the exterior grounds and ensuring excellent curb appeal.
    • Diagnose and repair problems related to electrical, plumbing, HVAC, swimming pools, carpentry, drywall, exterior structural, and appliances.
  • Customer Service & Communication
    • Deliver outstanding customer service to all residents.
    • Communicate effectively with fellow team members to ensure seamless service delivery.
  • Compliance & Safety
    • Complete regular inspections as directed by the Maintenance Supervisor.
    • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
    • Adhere to ethical standards, including maintaining confidentiality.
Requirements
  • Minimum one year of previous experience in property management maintenance, building maintenance, or a related trade.
  • Technical knowledge in electrical, plumbing, HVAC, swimming pools, carpentry, drywall, exterior structural, and appliance repair.
  • A valid driver's license and reliable transportation for on-call maintenance rotation.
  • High school diploma or equivalent required.
  • Ability to read, write, understand, and communicate in English.
  • General computer skills, including operating a mobile device.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Superior customer service skills, including managing difficult customers and situations.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to maintain a flexible, available schedule to respond promptly to after-hours and weekend emergency maintenance.

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