Team Leader

2 weeks ago


Allen, Texas, United States IHOP 3006 Allen Full time
Job Overview

Are you excited about the prospect of leading a vibrant team? IHOP is on the lookout for a skilled individual to step into the role of full-time Team Leader. The anticipated compensation for this position ranges from $16 - $18 per hour, based on skills and experience. Full-time team members are eligible for health insurance.


ABOUT OUR FAMILY-ORIENTED ESTABLISHMENT

With a legacy that began in 1958, IHOP is a beloved destination for breakfast enthusiasts. Whether you're in the mood for our renowned fluffy pancakes, delectable omelets, or savory entrees, our diverse menu has something for everyone. Our dedication to providing top-notch food and exceptional customer service has made us a breakfast favorite. We are committed to internal promotions and staff training to help our team members reach their fullest potential. Join us in creating delightful experiences for our guests every day.


ARE YOU QUALIFIED?

  • Proficient in speaking and reading English
  • Strong communication abilities
  • Basic arithmetic skills
  • Ability to maintain composure in high-pressure situations
  • Relevant experience is a plus but not mandatory

YOUR RESPONSIBILITIES

In this role, you will play a crucial part in preparing all personnel, equipment, and supplies to meet business demands, ensuring a smooth dining experience. You will be tasked with delegating employee roles and responsibilities, fostering teamwork and collaboration among the staff. As a Team Leader, you will keep the crew informed about new menu offerings, specials, and promotional materials. By providing clear communication and guidance, you will ensure that all team members understand food preparation and service standards.

You will also assist in onboarding and training new staff, as well as providing refresher training for current employees as necessary. By overseeing employee performance and behavior in accordance with company policies, you will help uphold a high standard of service and professionalism. Monitoring guest feedback regarding food quality and service will be another key aspect of your role. Your attention to detail and ability to address any issues will enhance our commitment to excellence. To ensure operational efficiency, you will review time cards or reports daily, making necessary adjustments to the schedule to align with the restaurant's needs and minimize overtime. Additionally, you will enforce portion control, inspect deliveries for quality and completeness, and maintain strict security measures to prevent waste and ensure inventory accuracy. Administrative tasks will also be part of your responsibilities, including managing cash receipts and store funds, reconciling cash and bank deposits, and ensuring that registers are adequately stocked with change and bills for busy periods.


INTERESTED IN JOINING OUR TEAM?

We are eager to welcome talented individuals who are passionate and dedicated to making a positive impact. If you are driven and ready to contribute to our goals, we would love to hear from you. Join us in creating memorable experiences for our guests.


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