Volkswagen Sales Specialist
7 days ago
Job Summary:
We are seeking a highly motivated and results-driven Sales Representative to join our team at Grand Junction Volkswagen. As a Sales Representative, you will be responsible for selling vehicles and meeting dealership gross profit, volume, and customer satisfaction standards.
Key Responsibilities:
- Customer Satisfaction: Realize that business is built on customer satisfaction and devote yourself to guarantee satisfaction of customers.
- Needs Assessment: Determine each customer's vehicle needs by asking questions and listening.
- Vehicle Demonstration: Demonstrate vehicles (includes test drives).
- Vehicle Delivery: Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
- Personal Income Goals: Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals.
- Reporting: Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
- Inventory Knowledge: Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
- Interdepartmental Collaboration: Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
- Training and Development: Attend sales meetings and training offered by the dealership and the manufacturer.
- Prospect Development: Maintain a prospect development system.
- Owner Follow-up: Maintain an owner follow-up system that encourages repeat and referral business.
- Performance Analysis: Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
- Industry Knowledge: Understand the terminology of the automobile business and keep abreast of technological changes in the product.
- Customer Education: Know and understand equity and values and be able to explain depreciation to the customer.
- Regulatory Compliance: Know and understand the federal, state, and local laws which govern retail auto sales.
- Service Department Introduction: Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Safety and Security: Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications:
- Education: High school diploma or the equivalent.
- Communication Skills: Ability to read and comprehend instructions and information.
- Driver's License: Valid in-state driver's license.
- Professional Appearance: Professional personal appearance.
- Sales Skills: Excellent communication skills.
- Quota Achievement: Ability to sell a minimum quota according to dealership standards.
- Authorization: All applicants must be authorized to work in the USA.
- Safety and Security: All applicants must perform duties and responsibilities in a safe manner.
- Background Check: All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license.
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