Atomic Field Application Specialist

4 weeks ago

Wilmington, Delaware, United States Agilent Full time
Job Overview

To support our customers' success with Agilent ICP-OES and ICP-MS hardware and software, we are seeking a highly skilled professional to join our Professional Services consulting team.

Key Responsibilities
  • Provide post-sales technical and application support on Agilent's ICP-OES and ICP-MS atomic spectroscopy software and hardware products.
  • Deliver customized consulting and application support both remotely and at customer sites.
  • Interface with customers to answer questions and provide training using Agilent atomic spectroscopy products.
  • Contribute to the effective and expedient resolution of customer problems.
  • Provide information to our Customer Service Organization to facilitate the transfer of knowledge and broaden organizational insight and awareness.
  • Lead the design and delivery of integrated multiple technologies solutions, contributing technical expertise and business/industry knowledge.
  • Mentor peers, colleagues, and partners to drive workflow and application expertise.
  • Understand the needs of customers working in regulated environments.
  • Solve complex, high-impact system/application engineering services problems.
Requirements
  • Master's or PhD in Chemistry/Biochemistry or another life-science discipline.
  • 8+ years of work experience with Agilent's ICP-OES and ICP-MS solutions, with a deep understanding of workflow and applications.
  • Expertise in atomic spectroscopy techniques, workflows, and solutions required.
  • In-depth knowledge and experience in application implementation and troubleshooting, with the ability to work independently.
  • Excellent verbal, written, and presentation communications skills.
  • Drive, energy, and self-motivation.
  • Confidence to work independently and as part of a team.
  • Ability to learn new technologies on your own.
  • Proficiency in the use of Microsoft Office Suite.
  • Available for flexible work schedule and business (minimum) 75% business travel and located within one hour of a major metropolitan airport.
Additional Details

This job has a full-time weekly schedule, including the option to work remotely. Applications for this job will be accepted until at least November 1, 2024, or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $124,160.00 - $194,000.00/yr, plus eligibility for bonus, stock, and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation.

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