Property Manager
3 weeks ago
We are seeking a highly skilled and experienced Community Manager to oversee the day-to-day operations of our community. As a key member of our team, you will be responsible for managing staff performance, maintaining community standards, and ensuring exceptional resident satisfaction.
Key Responsibilities- Supervise and motivate on-site staff to achieve operational goals
- Foster a quality-focused environment and improve processes
- Provide comprehensive feedback and facilitate disciplinary procedures as needed
- Oversee leasing and maintenance activities to ensure compliance with company policy
- Analyze performance trends and develop strategies to reach community goals
- Conduct regular training sessions with office staff
- Participate in the leasing, resident retention, and renewal process
- Provide exceptional customer service and maintain high standards for resident satisfaction
- Ensure compliance with company, community, and OSHA standards
- Manage vendor relationships and secure bids for repairs and replacement work
- Review and approve invoices and assist with budget preparation
- Complete month-end and year-end reporting as required
- Manage resident collections and delinquency
- Understand and comply with state landlord-tenant law, Fair Housing, and other relevant regulations
- Conduct community tours and provide feedback on community performance
- Complete regular community inspections and take action to ensure compliance with established standards
- Keep corporate stakeholders informed using appropriate communication methods
- Assist with vendor negotiations, budget process, and supply ordering
- Address escalated resident issues with speed and urgency
- High school diploma or general education degree (GED)
- Five years related experience in leasing, training, or a related field
- Ability to keep sensitive information confidential
- Ability to build and lead strong teams
- Experience setting goals, prioritizing, and planning work activities
- Excellent verbal and written communication skills
- Ability to multi-task and prioritize in a fast-paced environment
- Strong interpersonal skills with the ability to influence others
- Proficiency with computer systems, including customer relationship management programs, property management software, and MS Office
- Ability to sit for the majority of an 8-hour workday and perform other physical demands of the job
- Bachelor's degree from a four-year college or university
- Bilingual a plus
- Knowledge of property management software systems, including OneSite, ILM, or RealPage
D.R. Horton, Inc. is the largest homebuilder in the U.S., founded in 1978 and publicly traded on the New York Stock Exchange. We are engaged in the construction and sale of high-quality homes designed for entry-level and first-time move-up markets. We also provide mortgage financing and title services for homebuyers through our mortgage and title subsidiaries.
Please visit our website for more information.
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