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Assistant Manager ICE Attractions
2 months ago
As an Assistant Manager ICE Attractions, you will play a key role in planning and executing meetings and special events at Gaylord Hotels. You will assist in implementing departmental strategies and promote the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.
Key Responsibilities- Assist in managing meetings and special events, including researching and analyzing new products, pricing, and services of competition.
- Assist in apprising property of all groups that will impact property operations.
- Conduct daily walk-throughs of the banquet floor to promote client satisfaction and quality standards.
- Learn, operate, and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.
- Manage profitability by assisting in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and increase additional revenue opportunities for the property.
- Ensure exceptional customer service by creating an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Manage and conduct human resources activities, including interviewing, selecting, and training employees, appraising employee productivity and efficiency, and monitoring employee attendance and records absences/tardiness.
To be successful in this role, you will need a high school diploma or GED and 2 years of experience in hospitality, event management, food and beverage, sales and marketing, or a related professional area. Alternatively, a 2-year degree from an accredited university in hospitality or a related major and 1 year of experience in a related field is also acceptable.
BenefitsMarriott International offers a competitive hourly pay range of $19.23 to $25.48, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
