Aloha POS Administrator
3 weeks ago
We are seeking a highly skilled Aloha POS Administrator to join our team at Pei Wei Asian Diner, LLC. The successful candidate will be responsible for managing and maintaining the NCR Aloha POS system, ensuring seamless operations and optimal performance.
Key Responsibilities:- Menu Configuration and Management: Develop and update the restaurant menu within the NCR Aloha POS system, ensuring accurate pricing, item descriptions, and menu categories.
- Omni-Channel Menu Mapping: Configure and maintain menu mappings across various channels, including in-restaurant, online ordering, and third-party delivery platforms.
- Digital Shopper Experiences: Enhance digital shopper experiences by optimizing the online ordering process and interface, implementing digital promotions, discounts, and loyalty programs.
- Punchh Loyalty Mappings: Integrate and manage Punchh loyalty program within the NCR Aloha POS system, configuring loyalty rewards, points accumulation, and redemption processes.
- Kitchen Display System (KDS) Management: Configure and maintain the kitchen display system to ensure optimal performance, monitoring KDS to ensure that orders are correctly displayed and processed in a timely manner.
- Training and Support: Provide training to staff on the use of NCR Aloha POS, KDS, and Punchh loyalty program, offering ongoing support to restaurant personnel for troubleshooting and resolving system issues.
- Experience: 5+ years' experience with the NCR suite of products, including Aloha POS, kitchen display systems, configuration center (CFC), and command center (CMC).
- Education: A bachelor's degree in a related discipline or equivalent combination of education and experience.
- Competencies: Strong analytical and problem-solving skills, ability to multitask effectively in a fast-paced environment, excellent written and verbal communication skills, and strong customer relationship skills.
- Position may require talking, hearing, kneeling, walking, crouching, crawling, grasping, pushing, lifting, sedentary work, and visual acuity.
- After hours and weekend shift flexibility is required, with on-call responsibilities.
- Corporate office environment with some travel required.
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Retail Technology Administrator
4 weeks ago
Irving, Texas, United States Pei Wei Full timeJob Title: Retail Technology AdministratorWe are seeking a highly skilled Retail Technology Administrator to join our team at Pei Wei. As a key member of our technology team, you will be responsible for managing and maintaining our NCR Aloha POS system, ensuring seamless operations and exceptional customer experiences.Key Responsibilities:Menu Configuration...
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Restaurant Technology Specialist
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Irving, Texas, United States Pei Wei Full timeRole Overview:The Restaurant Technology Specialist plays a crucial role in overseeing and optimizing the NCR Aloha POS (Point of Sale) system. This position emphasizes menu management, omni-channel integration, digital customer interactions, loyalty program administration, and troubleshooting of system discrepancies. The objective is to ensure that menu...
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Retail Technology Administrator
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Irving, United States Pei Wei Full timeWhat you will do:The Retail Technology Administrator is responsible for managing and maintaining the NCR Aloha POS (Point of Sale) system, with a specific focus on menu configuration, omni-channel menu mapping, digital shopper experiences, Punchh loyalty mappings, and advanced troubleshooting of mapping errors. This role ensures that the menu items are...
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Retail Technology Administrator
2 months ago
Irving, United States Pei Wei Full timeWhat you will do:The Retail Technology Administrator is responsible for managing and maintaining the NCR Aloha POS (Point of Sale) system, with a specific focus on menu configuration, omni-channel menu mapping, digital shopper experiences, Punchh loyalty mappings, and advanced troubleshooting of mapping errors. This role ensures that the menu items are...
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