FT Donation Attendant

6 days ago


Des Moines, Iowa, United States The Salvation Army in the Midwest Full time

Job Summary: We are seeking a highly motivated and customer-focused Donation Attendant to join our team at The Salvation Army in the Midwest. As a key member of our donation center team, you will be responsible for providing exceptional customer service to our donors, ensuring a clean and well-organized donation area, and handling transactions with accuracy.

Key Responsibilities:

  • Provide excellent customer service to donors, responding to their needs and concerns in a professional and courteous manner.
  • Maintain a clean and well-organized donation area, ensuring a safe and efficient environment for donors and staff.
  • Handle each transaction with accuracy, processing donations and providing receipts as needed.
  • Work collaboratively with the donation center team to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve customer service skills and knowledge of donation center operations.

Requirements:

  • High school diploma or equivalent required.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a flexible schedule, including weekends and holidays.


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