Front Desk Supervisor

2 weeks ago


Chevy Chase, Maryland, United States Aramark Full time
Job Title: Front Desk Supervisor

As a Front Desk Supervisor at Aramark, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience at our conference center. Your primary responsibility will be to supervise and train our Guest Services Support Staff to provide 24/7 coverage, ensuring that our guests receive world-class service at all times.

Key Responsibilities:

  • Coordinate registration functions and transportation for all guests
  • Train Front Desk/Concierge personnel using established training programs
  • Oversee front desk and concierge tasks to ensure seamless guest service
  • Handle guest mail, messages, and special deliveries
  • Coordinate reservations for guest transportation
  • Utilize the property management system to ensure accurate and efficient operations
  • Assist guests with any concerns or issues in a timely and professional manner

Requirements:

  • Positive attitude and strong work ethic
  • Strong knowledge of personal computers and software applications
  • Experience in guest services and leadership roles
  • Ability to communicate effectively with guests and staff
  • Strong organizational and time management skills

About Aramark:

Aramark is a leading provider of food and facilities services to businesses, institutions, and events around the world. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity.


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