Technical Service Representative
1 week ago
Coca-Cola Bottling Co. is seeking a Technical Service Representative to provide exceptional support to our business partners, employees, customers, peers, and all levels of management.
The successful candidate will have a strong background in IT, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities include providing quality support, troubleshooting complex problems, documenting learnings and solutions, and assisting teammates with self-service portal and knowledge base use.
The salary for this position is estimated to be around $55,000 - $70,000 per year, depending on experience.
Coca-Cola Bottling Co. offers a range of benefits, including paid time off, 401(k) with company matching, employee stock purchase plan, group health insurance, basic and supplemental life insurance, and more.
The ideal candidate will be flexible and able to work any shift on the 24/7 Service Center, including nights and weekends.
Preferred qualifications include proficiency in ServiceNow, previous IT help desk, service center, or technical support work experience.
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