Provider Engagement Strategist

2 weeks ago


St Louis, Missouri, United States The Cigna Group Full time
Position Overview

The Provider Engagement Strategist spearheads cross-departmental, strategic initiatives while also managing internal projects and enhancing operational processes. In this role, you will aid in collecting data to support enhancements in business processes and address challenges.

Key Responsibilities

- Facilitate provider agreements, including both internal development and external implementation.

- Ensure compliance with established processes and maintain thorough documentation.

- Foster strong relationships with internal teams to coordinate ancillary activities effectively.

- Contribute to recommendations for improving processes and addressing administrative challenges or inefficiencies affecting ancillary programs.

- Execute necessary process modifications as required.

- Resolve issues efficiently.

- Provide direct support (both internal and external), which includes conference calls, meetings, and resolving provider-related issues.

Qualifications

- Bachelor's Degree in a relevant field or 11 to 14 years of equivalent experience.

- 5-8 years of pertinent experience with a Bachelor's Degree or a Master's Degree with 3-5 years of relevant experience.

- Proficiency in software applications such as Access, Excel, or other PC-based database tools.

- Exceptional communication and customer service skills, including presentation, written, listening, and phone skills.

- Strong analytical, planning, and problem-solving abilities.

- Effective communication with internal and external stakeholders across various functional areas and levels of management.

- Capability to plan and integrate multiple tasks simultaneously while working independently with minimal supervision.

About the Department

As a member of the Provider Strategy & Consultation team, you play a crucial role in optimizing the Supply Chain for both providers and clients. Our team is dedicated to enhancing networks, fulfilling client-specific requests, and collaborating with Sales & Account Management to deliver potential network solutions that drive new business and client retention.

We are committed partners in educating clients about unique provider network solutions, assisting them in achieving their business objectives and serving their members effectively.

About The Cigna Group

The Cigna Group is focused on creating innovative pharmacy, care, and benefit solutions to enhance health and promote vitality. We strive to make the prediction, prevention, and treatment of illness and disease more accessible to millions of individuals. Join us in our mission to drive growth and improve lives.

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