Beverage Operations Manager

4 days ago

Hollywood, Florida, United States Seminole Gaming Full time
Job Title: Beverage Assistant Manager

Join our team at Seminole Gaming as a Beverage Assistant Manager and play a key role in ensuring exceptional customer service and beverage operations at our world-renowned resort.

Job Summary

We are seeking a highly motivated and experienced Beverage Assistant Manager to join our team. As a key member of our beverage operations team, you will be responsible for assisting the Shift Manager Beverage in ensuring consistency of service during our evening shift. This includes implementing policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members.

Responsibilities
  • Assist in the implementation of policy and procedure to ensure consistency of service during our evening shift.
  • Train and certify all evening food and beverage staff members to ensure they meet our high standards.
  • Recognize and discipline staff members as needed to maintain a positive and productive work environment.
  • Assist in the planning and operation of all VIP Room II functions.
  • Gather and track vital guest feedback on food and beverage offerings to inform suggested changes and enhancements.
  • Develop and implement a realistic zero-based staffing guide to optimize productivity.
  • Monitor and implement food and beverage control systems to ensure accuracy and efficiency.
  • Assist in the development and implementation of the Food and Beverage department yearly budgets, capital FF&E's, and capital projects.
  • Direct and oversee the day-to-day activities of all food and beverage outlets.
  • Promote positive public/employee relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility.
Requirements
  • High School diploma, GED, or equivalent required.
  • Associates or Bachelor's Degree in related discipline preferred.
  • Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
  • Proficient knowledge of Microsoft Office, Excel, and Word is required.
  • Experience in high-volume beverage operations preferred.
  • Experience in casino and/or hotel environment preferred.
  • Team-oriented and must enjoy working with and assisting people.
  • Able to exercise judgment on an independent basis.
  • Must be articulate and possess a professional appearance and demeanor.
  • Punctuality and meeting of deadlines is critical.
Work Environment
  • The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.
  • May be exposed to casino-related environmental factors including, but not limited to, second-hand smoke and excessive noise.
  • Prolonged periods of standing/walking.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, 401(k), paid time off, and annual bonus opportunities. For more information, please visit our website at www.gotoworkhappy.com/benefits.

Seminole Gaming is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to diversity and inclusion in our workplace and are proud to be an equal opportunity employer. We encourage applications from diverse candidates and are committed to creating an inclusive work environment.

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