Customer Service Representative

4 weeks ago


Elyria, Ohio, United States Service Experts Full time
Customer Service Specialist

At Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate customer records and update information as needed
  • Collaborate with sales and service teams to improve scheduling and response times
  • Communicate effectively with customers to resolve issues and provide solutions
  • Work effectively in a fast-paced environment and adapt to changing priorities
Qualifications:
  • High school diploma or equivalent with 1 year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment and adapt to changing priorities
  • Basic computer skills and experience with administrative software

We offer a comprehensive benefits package, including competitive pay, paid time off, medical and dental insurance, and opportunities for career growth and development. If you're a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Service Experts.



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