Retail Customer Service Representative

4 weeks ago


Elyria, Ohio, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive attitude, smile, and greet members, creating a welcoming and inclusive shopping environment.
  • Work collaboratively with colleagues to achieve sales goals, maintain a safe and secure work environment, and adhere to company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
Benefits
  • Competitive hourly wage range: $15.00 - $22.00.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Eligibility

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.



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