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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jessica Wampler - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
- Business Development: Identify opportunities to grow our business through the sale of insurance products and services.
- Relationship Building: Establish and maintain strong relationships with customers, agents, and other stakeholders.
Requirements:
- Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively communicate with customers, agents, and other stakeholders.
- Customer Focus: A strong customer-focused mindset, with a passion for delivering exceptional service and building strong relationships.
- Business Acumen: Basic understanding of business principles and practices, with the ability to identify opportunities to grow our business.
- Technical Skills: Proficiency in computer functions and software applications, with the ability to learn new systems and technologies.
What We Offer:
- Competitive Compensation: A competitive salary and commission structure, with opportunities for growth and advancement.
- Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) and paid time off.
- Professional Development: Opportunities for training and development, with a focus on building skills and knowledge in customer service, business development, and leadership.
Our Team:
We are a dynamic and growing team, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Cincinnati, OH and serve customers with their insurance and financial services needs, including auto, home, life, and retirement planning.
