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Fleet Operations Coordinator

2 months ago

Reston, Virginia, United States ContainerPort Group Full time
About ContainerPort Group

ContainerPort Group (CPG) is a leading multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America.

Job Summary

We are seeking a highly organized and communicative Fleet Coordinator to join our team at our terminal in Fairburn, Georgia. As a Fleet Coordinator, you will be responsible for building and nurturing local relationships with our customers, acting as a liaison between our terminal operations team and customer-facing team.

Key Responsibilities
  • Communicate quote rates and service capabilities to customers
  • Process orders as they arrive and provide timely updates on shipment status
  • Gather feedback and identify trends to improve the customer experience
  • Enter time-sensitive order information accurately into computer systems
  • Respond to customer inquiries and requests in a timely and professional manner
  • Ensure customer location and contact information is up to date and accurate in computer systems
Requirements
  • High School Diploma or GED required
  • College Degree preferred
  • 1+ year trucking industry experience preferred
  • Excellent communication and organizational skills
  • Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume
  • Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems
What We Offer
  • Competitive compensation
  • Comprehensive benefits package
  • Employee assistance program
  • Financial planning
  • 401(k) plan with up to 6% company match
  • Paid time off
  • Flexible work arrangements
  • Internal mobility and professional development opportunities
  • Tuition assistance
  • Bonus eligibility