Patient Service Associate Part-Time Weekdays

1 week ago


Durham, North Carolina, United States Duke University Full time
Job Summary

This part-time Patient Service Associate position is a great opportunity to join the Duke Health team and provide exceptional customer service to our members and guests.

Key Responsibilities
  • Greet members and guests, provide locker keys, towels, and answer membership questions
  • Process monetary transactions via POS for programs and services
  • Independently answer phones, handle customer inquiries/complaints, and schedule massage appointments
  • Process membership contracts, guest waivers, and other administrative paperwork
  • Perform financial balances at the beginning and end of each shift
Requirements
  • High school diploma, some college preferred
  • Two years customer service experience
  • Experience working with point-of-sale monetary transactions, including cash, check, and credit
Physical Requirements
  • Able to stand for prolonged periods of time
  • Able to lift 35 pounds
  • Bending and twisting required

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.



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