Learning Experience Manager

2 days ago


Fairfield, New Jersey, United States KYOCERA Document Solutions Inc Full time
Job Title: Learning Experience Manager

At KYOCERA Document Solutions America, Inc., we are seeking a highly skilled Learning Experience Manager to join our team. As a key member of our organization, you will play a critical role in designing and developing online training courses, presentations, and other related content to educate internal sales personnel and channel partners on our full product portfolio.

Key Responsibilities:

  • Work closely with subject matter experts to define learning objectives, strategy, and performance metrics that support company sales goals.
  • Collaborate with Product Marketing to fully understand our full line of products and business applications.
  • Develop integrated learning and development plans for sales personnel that combine eLearning and virtual courses to deliver a best-in-class learning environment.
  • Create content with a focus on identifying consumer needs and effective selling strategies aligned to vertical or horizontal customer or market segments.
  • Write and design online courseware, interactive training exercises, certification exams, webinar presentations, and instructional videos in support of marketing and sales initiatives.
  • Proactively identify training topics and programs that will effectively support MFP/Printer, Business Application, and Managed Document Services sales across all channels.
  • Routinely update the Learning Management System website by posting and maintaining current course materials.
  • Assist in instructor-led training sessions, webinar facilitation, and video production for new product/solution launches.
  • Support field trainers with follow-ups and course content refreshes.

Requirements:

  • Minimum 1 year of experience in a Communications, Marketing, Sales, or Sales Support position.
  • Proficient with e-learning content creation software (Adobe Captivate or similar).
  • Minimum 1 year experience with Learning Management Systems.
  • Proficient in Microsoft Office (Word, PowerPoint, Excel).
  • Exceptional written and verbal communication skills.
  • Excellent analytic/critical thinking skills.

About Us:

KYOCERA Document Solutions America, Inc. is a group company of KYOCERA Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. Our portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services that enable customers to optimize and manage their document workflow, reaching new heights of efficiency.

We offer a generous benefits package, including medical, dental, and vision plans, a 401(k) match, flexible spending, disability, and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination.



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