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Valet Operations Supervisor

2 months ago

San Diego California, United States Propark Mobility Full time
Position Overview:

Elevate your career with Propark Mobility as a Valet Operations Supervisor.

Compensation:
Salary Range: $80,000-$90,000 based on experience, plus potential for incentive bonuses.

Work Environment:
In-office / On-site

Work Schedule:
Full-time, 40-50 hours per week depending on operational needs.

Location:
San Diego, CA

Key Responsibilities:


This role encompasses comprehensive oversight of operations, including management of valet and bell services, along with leading your team at the location.


Preferred Qualifications:


The ideal candidate will possess prior experience in the parking sector, emphasizing hospitality.

Demonstrated management experience with oversight of a front-line team of 20 or more.

Proven expertise in revenue management, scheduling, and payroll administration.

A degree in business is advantageous but not mandatory.


Desired Skills and Attributes:


You are a proactive individual eager to embrace new challenges, with a background in Parking, Customer Service, or Hospitality.

Your colleagues view you as reliable, trustworthy, and dedicated.

You are independent, resourceful, and decisive, seeing challenges as opportunities for growth.

Flexibility in your schedule is essential, as the role may require weekend and holiday work.

Exceptional verbal and written communication skills are a must.

You excel in interpersonal interactions and consistently achieve outstanding results.

Proficient in computer applications, including Microsoft Office Suite and ADP.


Benefits and Opportunities:

Compensation and Perks:
Excellent career advancement opportunities, with a focus on internal promotions.

Competitive salary commensurate with experience, plus incentive bonuses.

Generous time-off policies, including holidays, vacation, wellness days, and an additional day off for your birthday.

A culture that prioritizes support, engagement, empowerment, and celebration of diversity and inclusion.

Enjoy a dynamic and progressive work environment where employees are guided and empowered to achieve their goals.

Access to learning opportunities through our internal training program - Propark Think.

Comprehensive benefits package, including medical, dental, vision, and various supplemental insurances, including pet insurance.

Free and confidential employee assistance program (EAP) available 24/7 for employees and their families.

About Propark Mobility:
We strive to create a positive work atmosphere focused on mutual support and celebration.

Our team members thrive in an environment committed to our core mission: delivering the perfect parking experience for every guest.

Propark Mobility has grown from a single location in Hartford, CT, in 1984 to over 750 locations nationwide, with ambitious plans for future expansion.

As a Valet Operations Supervisor, your duties will include:

- Developing and training supervisors and front-line staff.
- Reviewing and approving work schedules to ensure optimal coverage while controlling costs.
- Cultivating strong client relationships and participating in client meetings.
- Assisting supervisors in resolving customer complaints and daily operational challenges.
- Managing and submitting reports related to employees, operations, and payroll.
- Overseeing the customer service program to guarantee client satisfaction.
- Developing budgets and monitoring financial performance to achieve business objectives.
- Reviewing audits to ensure revenue control integrity.
- Ensuring compliance with company policies and client requirements.
- Addressing operational issues as necessary, including after-hours situations.
- Upholding the highest professional and ethical standards for both the organization and its clients.

Are you ready to advance your career with Propark Mobility? We look forward to meeting you