Team Leader

3 days ago

New Port Richey, Florida, United States Tractor Supply Full time
Job Summary

The Team Leader is a key member of our store team, responsible for assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives. This role is crucial in delivering a Legendary Customer Experience and promoting a safe and productive work environment for all Team Members, customers, and vendors.

Key Responsibilities
  • Assist in the execution of operational, sales, and merchandising objectives
  • Deliver a Legendary Customer Experience through GURA (Greet, Uncover, Recommend, Ask, and Appreciate)
  • Perform Opening/Closing procedures, including transporting and making deposits to the bank
  • Assess store conditions and assign duties to Team Members
  • Organize and prioritize workflow through the use of the daily planner
  • Recover merchandise, participate in mandatory freight process, and perform regular and promotional price change activities
  • Resolve customer complaints/issues and ensure a Legendary shopping experience
  • Adhere to loss prevention standards and respond to alarm calls as needed
  • Communicate with Team Members on job functions, responsibilities, and financial goals
  • Operate cash registers, computers, and other store equipment
  • Assist Team Members on the application of policies and procedures
  • Ensure the safety and well-being of birds, sanitize and maintain poultry holding tanks, and care for birds as required
  • Operate Forklift and Baler
  • Complete all documentation associated with job duties
  • Obtain licenses or certifications as needed by the business
Requirements
  • At least 18 years of age and possess a valid driver's license
  • Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
  • Supervisory experience preferred
  • Ability to read, write, and count accurately
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Ability to perform and execute principle responsibilities of Team Members
Working Conditions

Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
  • Ability to occasionally lift or reach merchandise overhead
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
  • Ability to move throughout the store for an entire shift
  • Ability to safely access all areas of the store
  • Ability to operate and use all equipment necessary to run a store
Benefits

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. We care about what you care about and want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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