Guest Services Ambassador

5 days ago


Dillon, Colorado, United States Vail Resorts Full time
Job Description

Overview

Vail Resorts is committed to delivering exceptional guest experiences across our resorts. As a Guest Services Attendant, you will play a critical role in ensuring our guests have a memorable and enjoyable experience.

Key Responsibilities

  • Provide exceptional guest service, ensuring a safe, friendly, and efficient experience for all guests.
  • Act as a resort operations and services expert, answering guest questions and resolving issues in a timely and professional manner.
  • Assist other departments as needed, including ticket scanning, ticket sales, and activities operations.
  • Clear the base area and maintain a clean and organized environment.
  • Perform other duties as assigned to support the resort's operations.

Requirements

  • Ability to work in a fast-paced environment, providing excellent service to guests in all weather conditions.
  • Previous guest service experience preferred.
  • Ability to work weekends and holidays.
  • Flexibility to work across multiple departments and in various roles to support the resort's operations.

Benefits

  • Competitive pay rate of $20.00 per hour.
  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Excellent training and professional development opportunities.
  • Referral Program.

Work Environment

Vail Resorts is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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