Customer Service Retail Specialist

2 weeks ago


Dillon, Colorado, United States Arapahoe Basin Full time

Job Type:
Full-time

Position Overview:

As a key member of the Arapahoe Sports team at Arapahoe Basin, you will play a vital role in delivering exceptional service to our guests. Your primary responsibility will be to assist customers in selecting high-quality outdoor equipment that meets their individual needs. This position is perfect for those who are passionate about the outdoors and enjoy engaging with people.

Compensation:
Starting Rate: $20.00/hr
Status: Seasonal Hourly (Non-exempt)

Key Responsibilities:

  • Provide prompt and efficient assistance to customers with their retail purchases.
  • Utilize the POS system and handle cash transactions accurately.
  • Restock merchandise and maintain an organized sales floor.
  • Facilitate online and phone orders, including shipping arrangements.
  • Manage returns and exchanges in line with company policies.
  • Perform additional tasks as required.

Qualifications:
Education:
  • High school diploma or equivalent.
Experience:
  • Prior experience in retail is preferred.
Skills:
  • Basic math skills for cash register reconciliation.
  • Outstanding customer service abilities.
  • Strong verbal communication skills.

Physical Requirements:
  • Ability to work in high-altitude conditions.
  • Capability to stand and walk for extended periods.
  • Occasional stair navigation.
  • Full range of motion including bending, twisting, and lifting.

Additional Requirements:
  • Availability on weekends and holidays is essential.

Work Environment:
This role primarily involves working indoors in a retail setting, characterized by high customer traffic and interaction. The position may require occasional outdoor tasks, such as snow removal. You will be part of a dynamic team dedicated to providing a memorable experience for our guests.

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