Member Service Representative

2 months ago


Westland, Michigan, United States Zeal Credit Union Full time
Member Service Representative

At Zeal Credit Union, we're seeking a highly skilled and passionate Member Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service to our valued members, ensuring a seamless experience that exemplifies our dedication to customer satisfaction.

Key Responsibilities:

  • Balance your drawer accurately and efficiently
  • Open new accounts and facilitate loan intake
  • Educate members about our diverse range of products and services
  • Address member inquiries with confidence and empathy
  • Proactively identify needs and find effective solutions

Requirements:

  • Minimum of six months of customer service experience
  • Passion for helping others and a genuine desire to make a difference
  • Strong problem-solving skills and initiative
  • Excellent communication skills and attention to detail

About Zeal Credit Union:

We're a forward-thinking team dedicated to enriching member experiences every day. We offer a fun, high-performance culture where your contributions matter, and a comprehensive benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Sick Time, and Paid Holidays.

Join Our Team:

We're committed to providing equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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