Customer Service Associate

1 day ago


Plano, Texas, United States Mercedes-Benz Full time
Job Overview
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This role is ideal for individuals who are passionate about delivering exceptional customer service. As a Customer Service Representative at Ewing Subaru of Plano, you will be responsible for handling inbound and outbound calls, providing accurate information to customers, and resolving their queries in a timely manner.


Responsibilities
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  • Provide top-notch customer service through phone calls, emails, or other communication channels
  • Resolve customer complaints and concerns efficiently
  • Analyze customer needs and provide solutions accordingly
  • Maintain accurate records of customer interactions

Requirements
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  • Bachelor's degree in Communications, Marketing, or related field (or equivalent experience)
  • Excellent communication, problem-solving, and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • Familiarity with CRM software and customer support tools

About the Company
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Ewing Subaru of Plano is a leading automotive dealership that offers a wide range of Subaru models. Our commitment to excellent customer service has earned us a reputation as one of the most trusted dealerships in the region.


Salary and Benefits
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We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including health insurance, paid time off, and opportunities for professional growth.



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