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Healthcare Administrative Specialist

2 months ago

Gainesville, Florida, United States Kinetix Physical Therapy Full time
Job Overview

Patient Care Coordinator Required at Kinetix Physical Therapy:

We are seeking a dedicated individual to enhance our front office operations at a well-established physical therapy practice. If you possess a proactive attitude and excel in a collaborative environment, you will thrive in our innovative setting.

Our mission is to deliver exceptional patient experiences by surpassing expectations through our expert care, effective treatment outcomes, and superior customer service.

We value individuals who are passionate about assisting others and who have a strong commitment to community involvement.

As a Patient Care Coordinator, you will become an integral part of our fast-paced administrative team, supporting our enthusiastic clinical staff, which includes physical therapists and assistants.

The ideal candidate will exhibit a friendly demeanor, a positive outlook, and the ability to work collaboratively while demonstrating excellent organizational and multitasking skills. We are looking for someone who desires a long-term career with our organization and is eager to grow alongside us.

Most importantly, we seek a candidate who is committed to ensuring patients receive the care they require.

We offer both part-time and full-time positions with benefits. Previous experience in a healthcare or customer service environment is necessary.

At Kinetix Physical Therapy, we are dedicated to community service, and participation in charitable activities is expected.

Key Responsibilities:

  • Greet patients upon arrival
  • Manage incoming calls
  • Schedule appointments for new patients
  • Ensure patient attendance for scheduled appointments
  • Process patient payments
  • Maintain call logs
  • Conduct new patient intake and communication
  • Prepare weekly reports
  • Verify insurance benefits
  • Explain benefits to newly evaluated patients
  • Facilitate the enrollment process for patients
  • Schedule follow-up appointments
  • Handle patient billing and ensure accurate collection of patient responsibilities
  • Perform data entry and demonstrate proficiency in Microsoft Office
  • Keep the front office and waiting area tidy