Warehouse Support Specialist
3 days ago
At Techtrueup, we are seeking a highly skilled and experienced Warehouse Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing proactive support activities to ensure the smooth operation of our warehouse operations.
Job Summary:The Warehouse Support Technician will be responsible for performing a variety of technical tasks, including but not limited to:
- Checking computer labs and media centers
- Updating Apple iOS on MacBook, iPad, and iPod carts
- Installing and setting up Air Watch on mobile devices
- Installing Windows updates and patches
- Identifying and updating (or reporting) unsupported operating systems, such as Win XP
- Ensuring that antivirus software is installed on all machines
- Checking Interactive White Boards (and Projectors) in classrooms
- Updating user and asset information in the database (as necessary)
To be successful in this role, you will need:
- 2+ years of work experience (minimum years for Lead Techs)
- A+ Certification (Required for Lead Techs. Only)
- Strong customer service skills (7+ years)
- Knowledge of best practice security standards and techniques
- Microsoft Windows certification is a plus
- A clean criminal record with the ability to pass a fingerprint background check
- Authorization to work in the United States
- A valid driver's license
We are looking for someone who:
- Has creativity and strong attention to detail
- Can work effectively on tight deadlines, as necessary
- Has an excellent command of the English language
- Has excellent oral and written communication skills
- Has exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
- Is a positive, productive team player
- Has a desire to learn new skills and improve
All your information will be kept confidential according to EEO guidelines.
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