Assistant Manager for Commercial

2 weeks ago


Loretto, Minnesota, United States SERVPRO Full time
Benefits: 401(k) 401(k) matching Performance-based bonuses Company vehicle Competitive salary Dental coverage Complimentary uniforms Advancement opportunities Paid leave Training and development programs Vision coverage Overview:
The Assistant Manager for Commercial & Storm Restoration oversees, organizes, and executes work activities on restoration assignments to effectively meet service demands and ensure a positive customer experience. By delivering high-quality, consistent, and efficient work, the Assistant Manager embodies excellence in the cleanup and restoration sector while traveling to areas affected by weather-related incidents. These incidents may include micro-bursts, hurricanes, tornadoes, wildfires, and extreme cold events, assisting other franchises in supporting those in need. This role involves travel during storm events, allowing you to aid those affected while earning a competitive income. When not traveling, the Assistant Manager will support operations in the local territory.

As the primary representative of the brand, the Assistant Manager illustrates the company's commitment to service excellence.

Key Responsibilities:
· Willingness to travel on short notice. Prompt response is essential. Clearly communicate expectations to supervisors and technicians while overseeing their tasks. Organize and execute production processes as planned, ensuring quality assurance. Identify safety risks, communicate, and implement control measures to protect workers and occupants. Adhere to and enforce safe work practices and risk management protocols. Maintain a detailed and accurate job file to document services rendered. Manage labor and material usage on assigned projects. Safeguard and utilize equipment and materials appropriately.

Additional Responsibilities:
Mentor and train Restoration Supervisors and Technicians, including temporary staff. Liaise with the Restoration Manager and office personnel regarding project updates and challenges. Keep building owners and adjusters informed of project status on a daily basis. Conduct regular maintenance on vehicles and equipment as assigned. Oversee inventory and ordering for Mobile Command Centers and Large Loss trailers. Continue to develop expertise in customer service, cleaning products, and equipment. Perform other duties as assigned by management.

Required Experience and Skills:
Willingness to travel. A strong desire to assist those in need. Excellent work ethic. Strong verbal communication abilities. At least 1 year of experience in cleaning, restoration, or construction. Proven supervisory skills. Strong written and oral communication skills. DOT health card (certification will be provided). CDL is a plus.

Education and Training:
High school diploma or GED. IICRC certifications preferred, but training will be provided for suitable candidates.

Physical and Work Environment Requirements:
Ability to drive in accordance with DOT regulations to access affected areas. Regularly lift up to 50 pounds independently, occasionally up to 100 pounds with assistance. Stand and walk for extended periods, drive, sit, climb ladders, and work in confined spaces. Perform repetitive tasks involving pushing, pulling, lifting, and carrying objects. Work with and around chemicals and at various heights. Exposure to fumes, airborne particles, and extreme conditions such as heat and odors. Occasional requirement to wear a respirator for safety; PPE provided.

Work Hours and Travel Requirements:
This is a full-time role requiring travel for 75% of the year or more. The position often demands long hours, including evenings and weekends. Local travel is common, with out-of-area and overnight travel expected.

Benefits:
Competitive pay. Company vehicle provided. Opportunities for career advancement. Professional development through on-the-job training and industry-specific certification (company paid). Paid time off. Health, dental, and vision insurance. Disability insurance. 401(k) with company matching.

Imagine fulfilling your potential in this role.

At SERVPRO, you can make a significant impact in people's lives every day. We are looking for motivated, responsible, and service-oriented individuals to join us in our mission of assisting customers during their most challenging times by restoring homes and businesses with unparalleled service. With nearly 2,000 franchises nationwide, discovering rewarding career opportunities with SERVPRO is straightforward. We look forward to your interest.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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